SHIPPING & RETURNS

Shipping Policy

We aim to dispatch orders within 24 hours of your order being placed. In most cases, your order will be shipped on the same day if it is placed before 10am NZST. Please note we do not ship orders on weekends or public holidays. All orders placed on a Friday will be shipped on the following Monday. All orders will be sent via Pass the Parcel. You will receive email confirmation with a tracking number once your order has been dispatched. 

Please ensure your shipping address is correct, we will not be held responsible for un-delivered orders due to incorrect delivery details. Also we are un-able to post to PO Boxes.

Return & Exchange Policy

We strive to bring you good quality clothing at an affordable price, we inspect all our items and price accordingly. Any faults or defects will be listed in the description. If you purchase an item faulted it is at your discretion.

 

If for any reason you are not %100 happy with your purchase please Contact Us. We will do our best to resurrect any issues. If you are eligible, you can return the item within 15 days from the date you received it.

To be eligible for a return, your item must be in the same condition that you received it. The cost of shipping the returned item is the responsibility of the buyer. We do not offer refunds for change of mind.

Please Post To:

Reborn

Att: Returns

132 Whitaker Street

Te Aroha

3320

Refunds

Once we have received the return we will notify you and happily offer you full store credit. Any return postage paid by you will not be included in the store credit. Your store credit will be valid for a period of 12months from date of issue. Any exchanges shall be made in-store.